Digital Transformation by Artificial Intelligence

Artificial Intelligence (AI) and Digital Transformation have been widely popular topics for years. In fact, the implementation of these two has increased over the past decade. However, industries are using them separately rather than together. Organizations are missing out on the benefits that come with using AI technology in their transition to a digital workplace.

 

Running digital transformation on its own is putting your business at risk of automating processes that are inefficient. In fact, Bill Gates couldn’t have stated it better when he said that if automation is applied in an efficient operation, it will boost its efficiency. On the other hand, if automation is applied in a not-so-efficient setting, it will magnify the inefficiency as well.

 

When AI is applied in digital transformation, the focus will be shifted to more efficient processes which, in turn, can benefit the company in the long run.

 

Understanding Digital Transformation

Digital transformation refers to the tools, services, as well as methodologies that organizations use in order to enhance their operations such as expanding consumer reach, offering a wide range of services, and improving efficiency.

 

This is not something new in the business industry, but rather a tool that can change the role of technology in a business setting. This is now what we refer to as the Fourth Industrial Revolution.

 

Digital Transformation is more than just a concept, but rather a movement that has caught the eyes of organizations seeking innovative ways to remain relevant in their respective industries. This has never been truer today, especially with the pandemic changing how consumers interact with businesses.

 

However, there are still plenty of technologies that companies should invest in as they make the transition to a digital workplace. Data, as well as Artificial Intelligence, play crucial roles in a company’s effort in their digital transformation. After all, data gathered will only make sense if it is coupled with an efficient process.

 

AI as a Driver for Digital Transformation

It is important to note that the terms automation and digital transformation are not interchangeable. They are two different strategies. That said, although AI plays a huge part in digital transformation optimization, it is also a tool that can help initiate a change in a company.

 

For a real digital transformation to take place, organizations need to utilize all available digital technologies and tools in order to boost their business. Additionally, a well–thought out digital transformation strategy should include the use of AI in order to have an impact on the people, the processes, and the use of technology too.

 

How AI Boosts Business Profit Through Digital Transformation

There are several ways that AI can improve your profits with the aid of digital transformation. Among these are:

 

1.   360 Degrees Customer View

One way that Artificial Intelligence helps businesses is by giving them a better understanding of their customers. This is done through a customer’s digital transaction wherein AI technology studies their browsing and buying patterns and even digital channel engagement in order to come up with a more detailed customer view.

 

Customers these days are expecting a more personalized digital shopping experience. Integrating AI in your digital transformation can help provide you with more accurate information on your customers’ buying habits in order to create a more personalized experience for them. When this happens, you are increasing the chances of gaining your buyer’s trust and loyalty to your business which means that they will become repeat customers in the long run.

 

2.    Operational Effectiveness and Faster Processes

Another way that AI can boost profits is through operational effectiveness and faster processes. This can help decision-makers gain access to accurate actionable data that can improve their products and services instead of relying on one’s instincts or guts alone. With AI speeding up the processes in a company, owners will be able to determine where to put their fundings to get maximum returns.

 

For example, customer service is one area that will benefit from AI implementation, but it is also here where digital business transformation is failing because of a lack of real-time data. The use of AI technologies here like chatbots and data analytics can go a long way in improving the customer service experience. This, in turn, can entice customers to use your services because of your efficiency.

 

3.   Improve Growth and Profitability

An AI-driven transition can help optimize a business’ operations through operational efficiency. For example, some AI technologies can help monitor machines and equipment in real-time in order to predict when they will require maintenance. Instead of waiting for your machines to break down, AI will recommend the best possible time to check your equipment to minimize downtown and expenses.

 

There are three areas where AI in digital transformation can be of use and these are in sales, marketing, and customer service. AI technology will be able to gather and analyze data at high speeds in order for businesses to understand the trends in the market. This can help them make smarter decisions on how to scale their products based on the demand of consumers. It is also expected that profits can go up by 38% by the year 2035, according to Accenture.

 

Those who will benefit from this economic impact are those organizations that make use of AI and digital transformation together. New businesses that are emerging are taking advantage of the innovations that technology has to offer, leveraging them ahead of traditional companies that are slow in utilizing the advantages of AI.

 

4.   Dynamic Analytics

Data plays a role in a successful digital transformation strategy since it provides useful insights to organizations. AI can help in gathering information available, studying and analyzing them, and generating reports in a clear and concise manner that will assist leaders in making critical decisions. This is the best way to determine what consumers will be looking for in a company even before they think of it.

 

With these insights on hand, companies will be able to predict what their consumers want and be ready to provide them with personalized solutions. When this is done successfully, you will see the results in your business’ profits.

 

Digital Transformation Made Easy with AITS

The recent pandemic has put digital transformation and AI in the limelight. As companies were forced to rely on digital technology to continue operations, many are seeing the value of shifting to a digital environment in the workplace. Of course, this is easier said than done as digital and AI technologies are not exactly cheap. Additionally, there is also the challenge of identifying what type of AI technology to integrate into your business. This is where AITS comes in.

 

Artificial Intelligence Technology Solutions (AITS) have developed AI-powered digital transformation tools that are designed to optimize business processes. There are several digital solutions available that you can choose from such as CHOPE.AI, Workplace Management Systems, and SCAN2i.

 

CHOPE.AI is an efficient room booking system that can help companies maximize their space as they implement a hybrid workplace setup. This way, no rooms are left unoccupied and energy resources wasted. In addition, this AI-based program makes use of facial recognition in order to determine who is allowed entry into these facilities.

 

As for the Workplace Management System, this beats traditional security systems in an establishment since it conducts facial recognition and temperature checks simultaneously. No need for your workers to wait in long lines to gain entry. Our technology will facilitate entry and notify you if anyone is feeling feverish to reduce the risk of infection spreading in your building.

 

SCAN2i, on the other hand, is the best solution for companies to ensure that their Audio-Visual equipment is running smoothly. It monitors these machines in real-time and provides insights on their overall health, wear, and tear, as well as use. By providing predictions on when the best time to conduct maintenance on your machines is, you will be able to reduce downtime and the cost of repairs too. This is better compared to running your machines to their breaking point before doing any maintenance.

 

Digital Transformation and AI are Happening Now

We are now in the Fourth Industrial Revolution whether we like it or not. The effects of the pandemic have proven that digitalization is a must. As customers rely on the internet to conduct their business, organizations should take advantage of it by going through a digital transformation with the aid of AI.

 

AI automation not only speeds up the processes in a business but also provides useful information that is critical for decision-makers in the company. If you are ready to make the leap and start your digital transition, we are more than happy to help you out. Our AI-based solutions are designed to optimize systems and processes in order for organizations to stay relevant in this Digital Age.

 

If you are interested in making the switch, we are more than happy to assist you. You can leave us a message at sales@aitssg.com if you want to discuss your needs further. We can help customize the best solution for your business.

Digital Transformation