Impact of Digital Transformation Across Businesses

Digital transformation is critical to businesses regardless of their size. This has never been truer, with the pandemic forcing enterprises to rethink their current infrastructure. With consumers moving to the digital space, it is imperative for companies to make the switch in order to stay relevant in their industry. However, not all business leaders are aware of what “digital transformation” means.


What is Digital Transformation?

Digital transformation is the integration of digital technology in all areas of a company resulting in fundamental changes in how they operate and deal with customers. It is the use of digital technologies in a strategic manner that streamlines and accelerates your operations, from your business model to your in-house processes.  It’s a cultural change that requires organizations to continually challenge the status quo and experiment often.


Key Trends in Digital Transformation in 2020

Digital transformation has altered the way industries operate today. In reality, during the course of this change, small and large enterprises underwent significant shifts. Some experienced skyrocketing trends while others entered partnerships and the acquisition of technology to further improve their business. That being said, let us examine the important trends that occurred in the digital transformation field in 2020.


Enterprise Resource Planning

Digital transformation is not only about modernizing traditional ways through technology. It also includes the people as well as the process needed for the transformation ERP systems connect a variety of company activities and allow data to move between them. To avoid data duplication and ensure data integrity with a single source of truth by gathering an organization’s shared transactional data from numerous sources. This will help reduce company spending, boost productivity, and improve resource efficiency.


AI and Machine Learning

The use of Artificial Intelligence and Machine Learning in the digital transformation space has been successful in optimizing productivity. With large amounts of data being gathered, it is important that it is analyzed to become useful for the business. Without it, data will not be maximized. AI and ML quickly curate data for a variety of business scenarios. They compile qualitative data content and enable technology to function in the absence of data. This enables companies to find the right approach to the data they have in order to create a more streamlined business.



Personalization of products and services is going to play a vital role in the success of a business in its digital transformation efforts. This means that organizations will need to think about how they will personalize their content in order to get the most interaction from their target customers.


Data-Driven Business

Data is the heart of any digital transformation. Being able to amass data that is relevant to the business, companies will be able to apply new strategies. By unlocking and analyzing data, businesses will be able to streamline operations as well as provide new products and services. This will help them remain competitive in their industries.


Multi-Cloud Utilization

Large enterprises are utilizing multi-cloud environments today. However, the real challenge here is managing a multi-cloud environment, especially when moving large workloads. The best solution to this problem is an API-led development and containers.


Connected User Experience

Connected user experience means providing customers with improved and easy accessibility of a company’s products and services regardless of where they are and when. By establishing connectivity, companies will be in a much better position to reach their target customers. This is why organizations need to include this in their digital transformation efforts in order to elevate their consumers’ user experience.


Benefits of Digitizing Your Company

Not all companies are taking advantage of digitalization as they expect that it will cost them a significant amount of money. Although this will depend on what kind of digital transformation is going to be implemented, the benefits do outweigh the cost. In fact, if you take a look at enterprises that have already made the shift to digital infrastructure, they are already reaping the benefits. Among these include:


Increased Efficiency of All Operations

Integration of the latest technology like mobile devices, the cloud, analytics, and big data have helped companies achieve a higher level of efficiency and productivity in all areas. Their workflows are streamlined and every action they need to take is already considered.


Fewer Human Errors

Humans are prone to errors, this is true. Unfortunately, these errors can cost the company some money. With the implementation of digital transformation throughout the business, these mistakes are reduced significantly. Automation will help streamline processes which enable employees to work smarter not harder.


Reduced Operational Costs

Business digitalization aims to optimize productivity by streamlining processes and procedures. This helps employees focus on more important tasks.


Enables Data Analysis

As it was mentioned before, data is the driving force behind a successful digital transformation. With proper data analysis, companies will be able to make smarter strategies using structured and unstructured data to be able to address the needs and wants of their customers.


Increased Digital Presence

In order for companies to succeed in this digital age, they will need to have a strong social media presence. This covers creating a website, building social media accounts, as well as engaging customers through various media platforms. Digital transformation assists organizations in creating a stronger digital presence which, in turn, helps generate leads and conversions that can contribute to their growth.


The Emergence of New Channels for Communication

Digital transformation has opened new channels for communication. Among these channels are emails, mobile applications, as well as social media platforms. By tapping into these forms of communication, companies will be able to respond faster to their customers.


Improved Productivity and Increased Profits

Another benefit of digital transformation is that it improves productivity levels. Through automation, employees will have the best tools that will make them work more efficiently, thus increasing their productivity. This contributes to an increase in profits, especially since all processes are streamlined.


Achieve Digital Transformation with AITS

Finding the right tools for your digital transformation begins with identifying what your business needs. Does your organization need better security measures? How about monitoring your assets? Aside from that, enterprises will also need to choose which company to partner with for their digital transformation.


Artificial Intelligence Technology Solutions, or AITS, delivers AI solutions that are designed to support companies in their digital transformation needs. Artificial Intelligence is playing a huge role in our society today which is why we have tapped into its functions and features to create digital solutions.


One of the AI-based solutions that we offer is SCAN2i. This program is a 360-degrees holistic Audio-Visual Management Service that can be integrated into any enterprise that has an Audio-Visual system in place. Among the features that it comes with are:


  • On-demand system health checks to keep track of the current status of AV equipment.
  • Predictive maintenance wherein possible issues are predicted in advance so that timely rectification can be done before the equipment even malfunction.
  • System health check and recommended diagnosis of issues.
  • Seamless integration on all existing devices.


SCAN2i removes the need for costly repairs and long downtime through predictive maintenance, wherein it quickly diagnoses the hardware to identify any potential problem. This way, your maintenance team will get notified if there is an issue with the hardware that needs to be fixed. Everything is done through a single dashboard that can be checked even on your mobile device. This means that owners will be able to run diagnostics on their equipment even without being on the office premises.


AITS Delivers High Quality AI-Based Solutions for Enterprises

Shifting to a digital infrastructure is easier said than done. Not only do you need to find the right knowledge and tools, but you also need a reliable partner to help you set it up. With AITS, not only will you have a tech partner that can help you with your digital transformation, but also get to choose from our wide range of AI-based solutions for your business. We customize our AI solutions to support your organization so that you will be able to integrate them into your system.


We know that every organization will have their own specific business needs. We are committed to providing customized solutions for everyone. We can start by sitting down with you to discuss your current digital structure and from there, we will lay out your possibilities. If you want to find out more about how AITS can help, send us a message at We are here to provide you with all the information you need for your digital transformation. All that you have to do is send a message and we’ll get right on it.

Digital Transformation